Every answer backed. Every task done.
Assistants answer from your data, back every statement with its source and respect your permissions. And they don't stop at answering: they search the Index, generate documents and trigger workflows — in Teams, on the web, via API, even on the phone.
14 POs across 6 suppliers. Top 3:
| PO | Supplier | Value | Days |
|---|---|---|---|
| PO-44218 | Bosch Rexroth | € 184,200 | 18d |
| PO-44102 | Voestalpine | € 92,400 | 12d |
| PO-43987 | Festo AG | € 71,900 | 9d |
Source: SAP MM · live
Every statement links to its source — one click opens the original at the right passage.
An assistant you can't trust isn't one. That's why Syntact assistants answer exclusively from your indexed data — and every statement links to the document, page, table or record behind it. If the answer isn't in your data, the assistant says exactly that.
- Answers only from your data — no guessing from world knowledge
- Sources down to the page and passage — one click opens the original
- No match? The assistant says so — instead of hallucinating
- Structured questions included: sums, filters and analyses over real tables
- Replies in the user's language — or the one you set
6 months to the end of the quarter. The 2024 amendment shortened it from 12 months.
From answering to getting it done.
Most chatbots stop where the work begins. Syntact assistants work in multiple steps: they research the Index, query tables, generate Word, Excel and PowerPoint documents and trigger Flows — and you see every step they take along the way.
- Multi-step requests: research, analyze, create — in one pass
- Generates finished Office documents: reports, quotes, presentations
- Triggers workflows in Flows — escalations or data runs, for example
- Operates systems without an API too — via browser automation
- Every step visible: what was searched, found and created
One assistant per area of work. Configured, not coded.
One assistant for purchasing, one for sales, one for the project team — each with its own instructions, its own knowledge scope and its own tools. Assembled in the UI, without a line of code.
- Instructions, knowledge scope, tools and model — set per assistant
- Enable tools selectively: search, tables, documents, Flows, web search
- Connect your own tools — internal services become assistant skills
- Choose any model, including EU-hosted — and switch anytime, no rebuild
- As many assistants as you need — all on the same data layer
Integrated into the tools you already use.
One assistant, many doors: your employees ask in Teams or the browser, your customers on your website, your systems via API — all talking to the same assistant on the same data.
In the Syntact portal or as a chat widget on your website — publicly accessible if you want.
As a bot right inside Teams — with single sign-on and answers in the chat thread.
Call and talk: the assistant understands and answers in real time — with a selectable voice.
Use assistants programmatically — with streaming responses for your own applications.
External AI agents and tools access your assistant skills — permissions included.
More channels on the same foundation — ask us about the current status.
Whatever the channel: same data, same permissions, same assistant.
Six features that keep your assistants under control.
Who may use which assistant, what was it allowed to see, and what did it do? Assistants has built-in answers to these questions — from the permission model to the conversation log.
The assistant sees exactly what the asking user is allowed to see — inherited from your identity provider, checked on every query.
Every conversation, every search, every tool call — stored, attributed to a user and inspectable. No black box.
Critical parameters of MCP tools — the signed-in user, for example — are pinned from context instead of set by the model. What the model can't set, it can't get wrong.
Roles control who may use, build or manage assistants — centrally and per tenant.
When the assistant gets stuck, it hands over to your team or your ticketing system — with the full conversation context.
You decide which models are available — per tenant, including EU-hosted options. No vendor lock-in.
Use cases that run on Assistants.
Contracts, manuals, emails — answers in natural language, backed by the source.
View use caseThe assistant resolves standard cases itself and escalates the rest to the team — with context.
View use caseInterrogate hundreds of tender pages instead of reading them — criteria, deadlines, risks.
View use caseQuestions about Assistants.
- How do I know the assistant isn't hallucinating?
- Assistants answer exclusively from your indexed data, and every statement links to its source — document, page, passage. If the assistant finds no basis, it says so instead of inventing an answer. You can verify any answer against the original with one click.
- Can the assistant expose data a user isn't allowed to see?
- No. Every query runs with the asking user's permissions — inherited from your identity provider and checked before the answer is formed. What a user can't see, their assistant can't see either.
- Which language models are behind it — and where do they run?
- That's your call. Assistants is model-agnostic: per assistant, you pick from the models you approve — from leading commercial models to EU-hosted or self-operated ones. Switching models is a setting, not a project.
- How long does it take to build an assistant?
- Minutes, not weeks: write the instructions, assign the knowledge scope, enable the tools — done. The Index provides the data foundation; new assistants use it immediately.
- What happens when the assistant can't answer a question?
- It says so — and escalates to your team or your ticketing system if you want, with the full conversation context. Your users never hit a dead end.
- Can assistants do more than chat?
- Yes. They generate Word, Excel and PowerPoint documents, trigger Flows, run structured queries on tables and operate systems without an API via browser automation. Every step stays visible.
Ask our assistant your hardest question.
30 minutes, your documents, live: you ask, the assistant answers — with sources you can verify on the spot.